Sunday 23 January 2011

Citizens Advice Bureaux


Some very worrying statistics have emerged from the Exeter Citizens Advice Bureau.

Exeter Citizens Advice Bureau data

Debt enquiries have increased significantly in November 2010 and are now standing at a 20 month high whilst welfare benefits enquiries have also reached an all time high.

Month to month comparisons show that for November 2010, enquiries on overdrafts, loans and credit cards have picked up significantly whilst enquiries on bankruptcy and Debt relief orders have more than doubled on last month to reach their peak since CAB data monitoring begun in October 2008.

· There were 589 client enquiries relating to debt in November 2010 alone (+61.8% on the 364 enquiries recorded in October), a 37.9% increase on figures recorded a year ago (427).

· In terms of recorded debt related enquiries, 40.6% (228) of enquiries were for overdrafts, credit card debt & unsecured loans; these were 52.3% (207) exactly a year ago.

· Client enquiries relating to welfare benefits rose again to reach an all time high of 489, an increase of 58.2% on the 309 enquiries recorded in the same month of 2009.

· Disability living allowance benefits made up around 31.3% of all welfare enquiries in November and numbers are now above September’s two year high.

· There were a record high of 122 Bankruptcy & Debt Relief Orders enquiries (21.7% of all debt enquiries) in November, more than double the numbers recorded a year ago (51 and12.9%) and 6 times higher than recorded numbers in November 2008 (20 and 7.3%)


So a quick reminder about Exeter CAB and what they do...

At Exeter Citizens Advice Bureau we can help you sort out your money, legal and other problems.
We can give you free, confidential, impartial and independent information and advice on a wide range of subjects.
And it’s not just advice. We campaign for change using your experiences to influence local and national policymakers and service providers to improve policies and services which aren’t working.

And to contact Exeter CAB:

Wat Tyler House, King William Street, Exeter EX4 6PD


Advice and enquiries:0844 4994101
To cancel an appointment:01392 208120

Monday 10.00 - 15.30
Tuesday 10.00 - 15.30
Wednesday 10.00 - 13.00
Thursday 10.00 - 15.30
Friday 10.00 - 15.30
Face to Face
Monday 10.00 - 12.30
Tuesday 10.00 - 15.30
Wednesday Not Available
Thursday 10.00 - 12.30
Friday 10.00 - 12.30
Tel Advice
Monday 14.00 - 16.30
Tuesday 14.00 - 16.30
Wednesday 10.00 - 13.00
Thursday 14.00 - 16.30
Friday 14.00 - 16.30

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